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Last updated: January 2026

Reel 7 Privacy Policy — Your Data, Our Responsibility

Protecting your personal data is our top priority at reel 7. Here you'll find a clear explanation of what data we collect, why we collect it, where it is stored, and what rights you have.

SSL Encrypted Secure Storage Never Sold to Third Parties Your Controls Written in Bengali
Data Collection
What Information Is Collected
1
Usage
How your data is used.
2
Sharing policy
Who We Share It With
3
Cookies
Cookie usage policy.
4
Your Rights
Your control over your data.
5
Security
Our security measures.
6
Table of Contents
Level of protection
Data Encryption256-bit
Third-Party AuditsAnnual
Breach Detection24/7
Data MinimisationGDPR Standard

Summary: reel 7 never sells your personal data to third parties. We only collect information necessary to operate the platform and keep you safe. If you have any questions after reading this policy, FAQ View.

01
Introduction

Reel 7 is a trusted online gaming platform for players in Bangladesh. When you use our services, you voluntarily share certain personal information. This privacy policy explains how reel 7 handles that information.

This policy applies to the reel 7 website, mobile platform, and all related services. By using reel 7's services, you agree to this privacy policy.

In this policy, "we" or "reel 7" refers to the company that operates reel 7. "You" refers to any user, whether registered or not.
02
What Information We Collect

Reel 7 collects only the minimum data necessary to operate its services.

Personally Identifiable Information

Data TypeWhy It's NeededMandatory?
Full nameAccount Verification & KYCYes
Date of birthAge verification (18+)Yes
Email AddressAccount managementYes
Phone NumberSecurity Verification & PaymentsYes
National ID NumberKYC VerificationPrior to Withdrawal
AddressKYC & Regulatory RequirementsPrior to Withdrawal

Financial Information

  • Payment method details (Mobile Pay, Nagad numbers — only the last 4 digits are stored).
  • Transaction history and amounts.
  • Bank account details (for large withdrawals).

Technical Information (Collected Automatically)

  • IP address and device information.
  • Browser type and operating system.
  • Session duration and page visit data.
  • Gaming activity logs.
03
How Information Is Collected

Reel 7 collects information in several ways — some is provided directly by you, and some is collected automatically.

  • Registration Form: When creating an account, you provide your name, email address, and password.
  • KYC Process: Identity documents and proof of address are collected during identity verification.
  • Payment transactions: Payment information is collected during deposits or withdrawals.
  • Cookies & tracking: Technical information is collected automatically while you use the website.
  • Support Contact: Information you provide via live chat or email.
04
Purpose of Data Use

Reel 7 uses your data solely for the following purposes:

  • To create, manage, and verify your account.
  • To process deposits and withdrawals.
  • To comply with regulatory requirements aimed at preventing financial crime, including money laundering.
  • To verify age and keep minors away from gaming.
  • To ensure platform security and prevent fraud.
  • To personalise your gaming experience based on your preferences.
  • To send relevant promotions and bonus offers (only with your consent).
  • To improve support services and assist with issue resolution.

Reel 7 never sells your data to advertising companies. If you no longer wish to receive marketing emails, you can opt out at any time.

05
Data Sharing & Disclosure Policy

Reel 7 shares your personal data only for specific purposes and only with specific parties.

When data is shared

PartyReasonWhat data
Payment providerTransaction processingPayment details are used solely for
KYC Verification AgencyIdentity verificationIdentity document details
Game ProvidersProvision of Gaming ServicesUser ID
Regulatory AuthorityLegal ObligationsRequired Information
Cybersecurity FirmFraud preventionTransaction Patterns
  • Data may be disclosed in response to a legal order or court directive.
  • Prior notice will be given in the event of any data transfer resulting from changes to reel 7's corporate structure.
  • Your data is never shared for any purpose without your consent.
06
Cookies & Tracking Technologies

Reel 7 uses cookies on its website to enhance your experience and keep the platform secure.

Cookie type

  • Essential Cookies: Used for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which pages are used most.
  • Security cookies: To detect fraudulent activity and bots.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent you from logging into your account.
07
Data Retention Period

Reel 7 does not retain your data longer than necessary.

  • Personal information is retained for as long as your account remains active.
  • Even after account closure, certain data may be retained for up to 5 years in accordance with financial regulatory requirements.
  • KYC documents are retained for up to 3 years after account closure.
  • Your consent for marketing communications is removed immediately upon withdrawal.

Once the retention period expires, your data is securely deleted or anonymised. No data is kept without a valid reason.

08
Your Rights

You have full control over your data at reel 7. You can exercise any of the rights below at any time.

Right to access your data
You can request to view the information reel 7 holds about you.
Right to Rectification
Contact support to correct any inaccurate or outdated information.
Right to Erasure
You can request that your data be deleted, unless we are required to retain it by law.
Right to Object
You may object to your data being used for specific purposes, particularly for marketing.
Right to Data Portability
You can download your personal data in a machine-readable format.
Right to Restrict Processing
You can request that the processing of your data be restricted under certain circumstances.
To exercise any of your rights privacy@reel7.bet, email us. We will respond within 30 days.
09
Child Protection

Reel 7 is firmly committed to protecting minors.

  • We do not knowingly collect any data from individuals under the age of 18.
  • Age verification is mandatory when creating an account.
  • If a minor's account is detected, it will be closed immediately and all associated data will be deleted.
  • If you are a parent and become aware of your child holding an account, please notify us immediately.
10
Security measures

Reel 7 uses industry-leading security technology to keep your data protected.

  • 256-bit SSL Encryption: All communication between your browser and our servers is encrypted.
  • Secure data centres: Data is stored in certified data centres that meet international security standards (ISO 27001).
  • 24/7 Monitoring: Automated systems monitor for unusual activity around the clock.
  • Regular Audits: Annual third-party security audits are conducted.
  • Staff Training: Access to personal data is strictly limited, and all relevant staff receive regular training.

In the event of a security breach, affected members will be notified by email within 72 hours.

11
Privacy policy changes

Reel 7 may update this privacy policy for business or legal reasons.

  • For significant changes, you will receive at least 14 days' notice to your registered email address.
  • The date of the latest update will always be shown at the top of the page.
  • You have the right to close your account if you do not agree to the updated policy.
  • Continued use of the service after any changes will be considered acceptance of the updated policy.
12
Contact & complaints

For any privacy-related questions or concerns, please reach out to our dedicated privacy team.

  • Privacy Email: privacy@reel7.bet
  • General Support: support@reel7.bet
  • Live chat: Always available on the website
  • Response Time: 30 days for privacy requests, 72 hours for general enquiries.
Our support team is ready to answer all your questions in Bengali. For a faster response, please include as much detail as possible in your email.
FAQs

Privacy enquiries

No, never. reel 7 does not sell your personal data to advertisers or any third parties. Information is only shared with partners who need it to deliver our services, such as payment providers and KYC verification agencies.

Most data is deleted upon account closure. However, financial transaction records may be retained for up to 5 years in accordance with regulatory requirements. To request deletion of your data, contact us at privacy@reel7.bet.

Yes, you have the right to access your data. Email us at privacy@reel7.bet and, after verifying your identity, a copy of the information we hold about you will be sent within 30 days.

Every promotional email includes an "Unsubscribe" or "Opt-out" link at the bottom — simply click it to stop receiving marketing emails. You can also manage your preferences through your account settings or by contacting our support team.

In certain cases — such as international payment processing or KYC verification — data may be processed on servers located abroad. All partner companies involved comply with international data protection standards (equivalent to GDPR) and operate under contract with reel 7.
🔒
Play with confidence

Your data is safe — join us with confidence

Your privacy is our responsibility at reel 7. Register in a secure environment and enjoy world-class gaming.

Register securely Log In
SSL Secured
Never Sold to Third Parties
Your Controls
18+ only

If you have any questions about this policy, please contact our FAQ, Terms & Conditions or Responsible gaming Visit the page. For direct assistance, write to us at privacy@reel7.bet.

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